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 Next time you're in the dealership, stop by our "You Like Us" board. We hate to toot our own horn, but if we don't who will? We appreciate your business and it shows in the letters from our great customers!! | |
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"I AM ABOUT TO PURCHASE A PRE-OWNED ULTRA-CLASSIC, THE STAFF ARE GOOD PEOPLE. A JOY TO BE AROUND! AND BIKES SEEM TO SELL THEMSELVES...I LIKE THE AUBURN SHOP VERY MUCH...THEY ARE IN TUNE WITH MY WESTERN MOUNTAIN ROOTS AND BELIEFS..."
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By: GARY COTATI,CA
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"To Ben and the entire staff at Auburn HD, regaurding sales I cannot explain how simple and easy you made my purchase of my new 2008 Road King. I have been looking for several months and contemplating whether to purchase new or used, and after the professionalism of Ben and Steve in sales, I only had one decision to make, that of being new. When I was kindly introduced to Nick and Lou in service, choosing of the "Willie G." skull theme was a simple choice for me. Not only did they help me with my decisions, they also eleborated and made it very understanding to me. I have read other testemonials and can see that Auburn HD lives up to their reputation. I look forward to visiting and purchasing more products as needed. For all of you that were there the night of my purchase, you will understand when I say that I will never take any riding advice from Ben (ha ha ha). Thank You once again for all your help and kindness!
Sincerely,
Russ Stein"
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By: Russ Foresthill,CA
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"My 2007 road king classic is running great. The IDS upgrade is definitely worth doing. It smooths out the engine and transmission and makes 6th gear more useable.
Thanks,
Rick Swenson
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By: Rick Lincoln,CA
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"Hey, I came in to see the Harley Museum and read about the 25% sale. I was going to order my windshield online, but Chris gave me the greatest deal on a low profile detachable windshield for my 07 XL1200C Low sportster, I could not pass it up! cute smile and great service, what else could a gal ask for??? "
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By: Anonymous lincoln,CA
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"While vacationing, we visited Auburn Harley and I must say that everyone there was most helpful and friendly. Of all the dealerships we stopped at during our trip on bikes from Pennsylvania to California and our return to PA; Auburn Harley was the most enjoyable stop. Our trip mileage total was 6,369 miles. Deborah in motorclothes was very helpful and customer oriented. Thanks."
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By: Betty Warfordsburg,PA
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"Both Juli and myself have been more than taken care of by your staff. Your service department staff is by far the best that we ever dealt with. We are telling everybody about you guys. Thanks for everything!!"
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By: Vincent Templeton ,CA
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"I bought a used 2006 Dyna® Low Rider® the day after Thanksgiving. "Cindy's bike" I love it! The staff was personable, and low-keyed; I was impressed with the selection of new and used bikes. In fact, I will be there on Sunday with a friend in the market.
on another note, I never did receive the owners manual from the former owner. Is it at the shop and can I pick it up?
Thanks, jean "
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By: Jean vacaville,CA
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"I ride a Buell XB12R, and as such receive a different reception to a Harley rider, both on the road and at a dealership. I had my bike serviced at Auburn Harley and received exemplary customer service, feeling no less welcomed than a Harley devotee. Its true to say that if i decide on another Harley derived bike, then Auburn Harley would be my primary choice. Thank you making me feel welcome."
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By: barrie roseville,CO
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"Back in September 06 while traveling through Northern California, my wife and I realized the back tire on my bike was showing a lot of wear and it was Labor day. Your dealership was open and responded with open arms. "Clearly one of if not the best examples of customer service I've ever experienced in a H-D dealership. Everyone from motorcycle sales staff to the service department. I made it a point to let them know that they are what right looks like!" We completed our 4600 mile ride without any further major problems. THANK YOU."
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By: Pat and Micha Colorado Springs,CO
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"Partly because I live in Sacramento, I have not visited your dealership in 20 years. I have an '04 Ultra Classic® which was in need of tires soon. I picked up a nail on Labor Day which made the repair an emergency in my eyes. I was so happy to find you open and willing do install the tires while I waited on a holiday. The service advisor (Nick) was helpful in selecting the tires which were best for my application. The dealership even offered me a shuttle to a restaurant so I could have lunch while I waited. Yes, I know this benifits both of us as I am out of the service department's hair, but it is a very nice service. So, I would like to thank the tech who installed the tires so well and quickly, and most of all, the tech who detailed my baby in the hot summer afternoon. These things are appriciated by your customers, and I will be back for service. Thank you again, Steve Payne"
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By: ,XX
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"Auburn Harley has been by the most genuine dealership I've ever been to the motor clothes dept was just so pleasant Ashley helped us find exactly what we need the same thing with parts counter my experience was amazing Thank you will come back soon - Jim & Carol
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By: Jim & Carol Reno,CA
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"I was very pleased with the services afforded me by your
very helpful staff. Jay Dixon and Roger Steck explained every detail of my purchase and answered all of my questions. I would refer others to visit your facility
to checkout your bikes sales or service department.
Anthony ( Tony ) Cruz "
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By: Anonymous San Jose,CA
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"My thanks to Roger and the rest of the staff for keeping me informed and getting me on my new Dyna® Wide Glide®.
Bob S."
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By: Anonymous Roseville,CA
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By: Christine Grass Valley,CA
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"I purchased my '04 Road King® brand new. This was the first time I had ever bought a vehicle "new". I wanted to make it special but was getting very disappointed with the other local dealers. They would not work with me because I wanted to pay cash. They wanted me to finance my bike. I did not want to finance. I wanted my name on the title!!!! When I went to Auburn Harley they were a complete opposite of what I had experienced. I was glad that I listened to a friend and checked them out. I had a big smile on my face that day. In fact it is still there. I saved a lot buying my bike. I will go nowhere else for my HD needs. I recommend them to everyone for their needs "
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By: Paul Citrus Heights,CA
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"I purchased my '04 Road King® brand new. This was the first time I had ever bought a vehicle "new". I wanted to make it special but was getting very disappointed with the other local dealers. They would not work with me because I wanted to pay cash. They wanted me to finance my bike. I did not want to finance. I wanted my name on the title!!!! When I went to Auburn Harley they were a complete opposite of what I had experienced. I was glad that I listened to a friend and checked them out. I had a big smile on my face that day. In fact it is still there. I saved a lot buying my bike. I will go nowhere else for my HD needs. I recommend them to everyone for their needs. Thanks again Auburn HD "
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By: Paul Citrus Heights,CA
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"We had just sold our 2004 geezer-glide. I was needing a wallet, so we dropped in while in Auburn. Was met by steve scripilliti upon entering your business. Was shown a very nice 2001 Heritage Softail® Classic, ended up taking it home. I have had Harleys since 1979 and have never been in a dealership in which we were made to feel so at home while doing business. Very professional yet friendly a combination very hard to achieve. A byline to this is after a few minutes with Steve, we realized that we have known each other for 15 years as he was my snap-on dealer in Hayward. The next day I brought the classic and the elecrtaglide to your service dept for service. both bike were done while I waited. We buy a bike every 3 years or so, I will be in to buy the next one from your dealership.
Wayne McClay and
Donna Sotelo"
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By: wayne and donna greenwood,CA
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"I just got my bike on February 4th and will ONLY deal with Auburn Harley"
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By: william foresthill,CA
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"I just wanted to share what a pleasant experience I had in dealing with Jill today. I am looking for a new bike to replace my older bike and Jill was informative, knowledgeable and great to talk to. I felt like she listened to what I was saying and helped me to look at some bikes that I had not previously considered. I will be back shortly!"
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By: Julia Orangevale,CA
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"On sunday 1/8/06 I rode to your dealership needing help in removing a stripped bolt so that I could mount new saddlebags on an 06 Fat Boy®. Your service Department immediately helped me, eventhough I had bought the bike at the Sacramento dealership. Most importantly, I had gone to the Rocklin dealership (Closer to my house) the day before. They told me to come back on Tuesday and that it would cost me $45 for something that took your service department 2 minutes to do for free. Thank you for your help. I will definately be coming back to your store. Rocklin will not get a dime of my money..."
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By: Chris Roseville,CA
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"Auburn Harley or Hangtown Harley are the only are the only places I ever buy anything for my bike! First class service from all departments everytime I stop by! "
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By: Robert FAIR OAKS,CA
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"IT IS HARD TO FIND PEOPLE TO PUT YOUR TRUST IN, A PLACE TO DO BUSINESS WHERE MAKING A DEAL IS A PLEASURE, NOT A CHORE. FROM THE TIME I WALKED THRU THE DOOR, UP TO THE TIME THEY GAVE ME THE KEYS, I OBSERVED HONESTY, FAIR PRICES AND WAS EVEN THANKED FOR MY BUSINESS. THESE PEOPLE ARE NO BULL STRAIGHT SHOOTERS. I HAVE BEEN EMPLOYED IN VEHICLE DEALERSHIPS SINCE I WAS 15 YEARS OLD, BELEIVE ME, I KNOW THE DIFFERENCE. THIS IS THE PLACE YOU SHOULD BUY YOUR NEXT BIKE, PERIOD !"
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By: ED AUBURN,CA
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"We came in not knowing exactly what we wanted for a bike, even though we had been to another delership before trying Auburn. Jill answered or went out of her way to find the answers for us to all of our questions about new and used bikes and were answered to the fullest. We decided on an used 2001 Road Glide. The final deal was made and paperwork finished and signed very fast. We were heading home in a freshly washed bike, with new HD helmets and boots in less than 2 hours. In the first week we have been called 3 times by seperate employees making sure that we were happy and satisfied with our purchase and service. I have already came back and bought my leather jacket and will be back very often because of your superb personnel and prices. I have been telling others just how great you are.
Thanks
Ken & Chris Hood
Folsom, Ca"
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By: Kenneth Folsom,CA
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"I've been to at least five dealers for service. Auburn is the only placed where I could tell that there had been work done to my bike just by riding it down the road.
Thanks you guys
John"
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By: John Grass Valley,CA
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"I had researched dealerships for over 9 months. I had been in nearly every town in a 100 mile radias of Sacramento. Those I could not drive to , I visted via the Internet. I knew price wise everyone was pretty close. This was my first Harley purchase and I wanted it to be special. Auburn Harley was the only dealership that answered my e-mails, and gave me all the time I wanted when I visted their store knowing I was not going to purchase that day. I wanted my moment in the spot light, and Auburn Harley made it a great experience. Jim, Cheryl, and Missy , thank you for your time. Although it is a 40 mile drive each way for me, I would not purchase accesories or have my bike serviced any where else but Auburn Harley. I will recommend to anyone looking for a Harley to make Auburn the one and only stop."
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By: Frank Sacramento,CA
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"I had some rough times with service but they came through for me in the long run. I like your shop in Auburn that is why I pass the one in Rocklin buy to come see you from Roseville.You have nice freindly people that work for you.
Thanks,
Mitch"
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By: Anonymous Roseville,CA
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"To Auburn Harley Davidson
I want to take this opportunity to thank Darrell (Duke) and Missy and everyone else for the help and attention to detail in the purchase of my new motorcycle. I have been looking for a while now (about 8 months) and have visited many different dealerships and showrooms but of all the people that I met the people at Auburn Harley-Davidson were the friendliest and far the best.
You all should be proud of making your company a great place to do business with, and again thank you for all you have done. I have and always will recommend you to my friends and family.
I am sorry that it took so long to get this letter out to you but I have been riding every weekend. Thanks Again.
David C. Wobbe
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By: Anonymous Carmichael,CA
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"Driving over 50 miles for service is a pain but when I must do this, Lou & company always make it less painful."
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By: Randy Mather,CA
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"Your dealership has been the most friendly of all those I have visited. My questions were answered honestly. This was my first Harley purchase and I had a lot of questions, you were very patient with me and I never felt like I was an interruption to your day - as I had felt at other dealerships. Keep up the good work! I ALWAYS recommend you to my friends and family!"
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By: Nona Kelsey,CA
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We do more than sell Harley® bikes
Need a Notary?
Need a VIN verified?
We can do that for you.
Call Missy here at the dealership for an appointment.
Store Hours
Tues-Sat 8am-5pm
Closed Sun-Mon 
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